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ABOUT Sytner Maidenhead

Find out more about what we and our team get up to.

Meet the team

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Gareth Bowen

Head of Business

Paul Griffin

New Car Sales Manager

Simon Bryant

Used Car Sales Manager

Kevin Badrick

Senior Business Manager

Paul Bennett

Head of Aftersales

Leroy Hutchinson

Service Manager

Sharon Bonsey

Accountant

Dee Pope

HR & Business Administrator Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Kept informed of progress by video and telephone calls

Service

Fast service when we needed urgent help

Service

Work was done in a timely manner.

Service

Nothing wrong with the overall service, it was an oil and filter change. Car dropped off as arranged and picked up as scheduled.

Service

Very friendly ,helpful and professional service especially from my service advisor Darren Price

Service

Usually I get excellent service, however, this time my experience wasn't good one with the Service Adviser, Mike.

Service

See above answer, plus I don't appreciate upselling of replacement wiper blades at an extortionate rate.

Service

Everything carried out and explained to me

Service

Service is ok but didn't fix the problem so had to visit again

Service

Customer service manager - Mark, highly competent. Took time out to explain the service plan on my 3 series GT and other things.

Service

All good with no problems

Service

The cost could be slightly lower!

Service

No problems, polite and efficient process plus car washed very nicely.

Service

Aaron went the extra mile to insure that we and the car were looked after just as he had said.

Service

Everything went fine

Service

job was completed as promised

Service

Good but not perfect. Car was booked in for 2 hours. Arrived on time and car was left outside for 30 mins. Job completed in an hour and car left outside before being informed it was done.

Service

As per reasons for question 1.

Service

Well organised and friendly service by all staff encountered.Obtained the exact vehicle to road test from another dealership for a day's use.Bill Birch well informed and proactive in my purchase process.

Service

The personal service from your representative named Aaron was excellent

Service

regular serviced from the bmw but still issues came up as a result causing more trips to the servicing dealer related to the same issue. "MOT FAILURE" is the favorite term to use.

Service

All good so far

Service

They are helpful in fixing my issues . Did not act like robot which is usual scenario today in most business

Service

The experience was first class and efficient

Service

Did what was asked and communicated clearly. Car on time

Service

Professional and explained exactly what was done.

Service

fast efficient friendly service

Service

Service representative kept me informed on the progress of my first MOT which my car passed

Service

There was a communication let down or it would have been a five.

Service

Collection of the car after service took a long time, had to keep asking, and when the car was brought in it was the wrong car. Said that it would be cleaned - it wasn't.

Service

Did what was asked and cleaned car too

Service

Great service

Service

Everything good apart from my glove box which was still rattling after the service and now needs to be replaced

Service

I’d like to mention Carwyn Lloyd as an excellent contact who helped in my choice of car extremely well at Sytner Taplow

Sales

See Above.

Sales

The staff took the time to outline the deal and the car in detail