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ABOUT Sytner Maidenhead

Find out more about what we and our team get up to.

Explore the Retail Centre

Meet the team

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Louise Schembri

Head of Business

Ray Rawlings

General Sales Manager

Graham Cockroft

New Car Sales Manager

Helen Wilson

Senior Business Manager

Mark Flower

Service Manager

Leroy Hutchinson

Duty Service Manager

Phil Osbourne

Parts Manager

Jamie Perkins

Dealership Accountant

Dee Pope

HR & Admin Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

was kept up to date while the car was being serviced

Service

They did a good job

Service

Kept informed appropriately at all stages

Service

In difficult covid environment made procedures clear and customers felt safe. Sytner exemplifies the BMW brand

Service

Daniel was polite and helpful. Considerate.

Service

Service at Sytner was excellent and every effort was made to keep customers and staff safe,

Service

Kept informed throughout

Service

Excellent booking in experience, excellent service at reception, kept me informed of the work required and promptly informed me when the car was ready. Social distancing was well thought out which was reassuring.

Service

The dealership is really helpful and the staff are always able to be spoken to

Service

Very good service, kept informed every step of the way.. had to have warranty work carried out, they did that the same time as my service so I didn't have to go back again. Very friendly and helpful

Service

Good communication and explanation provided at all times.

Service

Always excellent service.

Service

I was contacted a few days before my appointment to confirm it & inform me of all the safety measures in place there so I knew what to expect. Imran kept me informed of the progress and notified me in plenty of time to walk back to pick my car up.

Service

Service staff very helpful for advice

Service

Everything was done right Josh Kershaw was our salesman

Service

Efficient, treats customer with courtesy and respect. Looking forward to coming back in the future!

Service

Service was completed and I felt assured with all covid 19 in place

Service

Job done as requested & checked the car & found and reported problems with 2 tyres, which was appreciated.

Service

The video was impressive and all matters were dealt with.

Service

Dan was exceptional, going above and beyond his role and is a credit to your company,

Service

Done my service in less than 3 hrs.

Service

Personal service and advice of Le-Roy

Service

First day open again after lockdown, I think the team did really well.

Service

My car could not be serviced in March 2020 due to the Covid-19 lock down, but as soon as the date of lock down restrictions were relaxed for car showrooms and service centres, I was given the earliest possible service date of 01 June 2020.

Service

The whole process was very professional, right from arranging a test drive through to purchase and delivery.

Sales

Very well set up. Able to test drive the vehicle I wanted. Also adapted well to COVID situation.

Sales

Very easy, we arrived to pick up our car and everything was prepared in advance.

Sales

Asher was a great help, always on hand when I had a question and made the process easy.

Sales

Package on offer was exceptional. Explained brilliantly and treated with real respect during the process.

Sales

Good service, car immaculate, documentation ready

Sales

Was nervous at start due to Covid-19 but staff made us welcome and systems in place for social distancing were well prepared. All the staff, in particular Carwyn Lloyd answered all of our questions professionally and succinctly.

Sales

Due to the current Covid-19 situation they kept me up to date with any changes in regards to delivery and make the purchase and collection very smooth and easy

Sales

Throughout the process from when I first created my car on-line I had been kept informed on its manufacture to the final delivery date. Carwyn has always been a true professional and a real credit to BWM

Sales

Despite inevitable delays with Covid-19, every experience was very positive. Salesperson was extremely knowledgable about the car - something I think is of paramount importance.

Sales

Enforced limitations due to the Covid-19 pandemic caused some delay in communication and prevented a normal handover. Also, for the same reason, taking delivery of, what is to me, an expensive car wasn't quite as 'special' as I had hoped.