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Work carried out on time, with no fuss.
No problems at all
Excellent service. I was kept in touch with the vehicle's progress throughout and made to feel welcome.
They do what you ask them to do and do it well.
Very professional staff. Service was on time.
Car taken in on time and kept informed and undertook repair and explained what had been done.
MOT and service carried out,kept fully informed on progress,extra procedure carried out which was fully explained,plus a video of the MOT
Im sad that Darren has left the service team. He has always been courteous and helpful. Hope his replacement will be as good.
I was asked questions as the service ptogressed and videos of the inspections
No complaints to give.
Very professional and attentive.
Extremely satisfied, on this visit they went out of their way to keep me in the loop with everything that's happening.
The jobs that were agreed were completed as discussed
Great experience here, the service post Covid is great. Felt really safe and secure.
Polite , efficient and great service
Just generally overall and being kept upto date
Easy to deal with, Sytner BMW makes the car maintenance process as painless as it can be. I'm always informed of every step and I always receive a video talking about the overall condition of the car.
Efficient and courteous service, and kept me informed.
Syeda and the team have given an excellent level of care. My car has had to go back in for repairs within a day of collecting it however Syeda and the team have gone the absolute extra mile to ensure they maintain a high level of customer service.
They did the polite and helpful
Everything was completed on time and I was provided with updates, a video of the service and a full report afterwards
I always come away from Sytner Maidenhead knowing that I have been given the absolute best service to my car,
Good service friendly staff easy location to drop off and good facilities in house
Nice update on the vehicle.
Work correctly completed in good time. Price quoted when enquiry made was honored.
Arun was very helpful in getting my car sorted very well. There were some issues with temperature sensors and AC which were sorted under 1 year warranty after raising it at few other places as well.
Well looked after
Very helpful and went the extra mile
Very good service.
Well organised - advised work needed and obtained agreement to costs - kept to time - returned vehicle in a clean condition.....
I am provided with reliability of service stemming from the professionalism of both the staff who oversee the service procedure and the mechanical skill of the engineers.
Fantastic service cannot fault
Imran has taken care of all issues I had with the car.
My car was returned to me fixed and the turn around time was very quick.
Good customer care
Great service and choice of courtesy car!
I had an appointment for 1:30, but for some reason I was expected at 9:30. That was swiftly resolved and I was given an estimate of 2 hours. After just over an hour I was texted to say the work was done and my car was being washed. Excellent!
Good service & kept me updated
Received a good experience. It is clear that Covid considerations are in place and adhered to.
There was an issue after the service that Saida dealt with professionally and as a good will.
I can not fault the service or the vehicle check-up video.
Cider was personal and professional! I'm very pleased with the service and my car! It came back super clean too!
Efficient, friendly and well communicated
They always give my car back immaculate and do exactly what is required to a high standard
Friendly staff and always willing to go the extra mile. Our service engineer (Imran if I remember the name correctly) was very friendly, professional and did a really good job
A seamless experience and waiting area extremely pleasant.
Highly professional people
I was updated regularly and was treated very well.
Did exactly what I asked and car returned fixed on same day
Efficient and friendly
Quick and well organised
Good information, completed on time, no surprises
Perfect service and hospitality from Imran & co at Sytner
Always had a great service from Sytner Maidenhead for many years.
A professional interaction and work carried out to a high standard. Particularly appreciated the video updates provided. The service advisor Imran was very professional and helpful
nice hire car for me....
Top prices require top service.
This time around was much better.
Definitely a Gold Star experience! Through initial booking by Darren Price and then later being looked after Daniel Knight everything was timely, professional and to the highest standard. Special thanks to Synjen Hopkins who fixed my car!
Always willing to help
All aspects of customer support and work carried were at the levels expected of a BMW Dealer.
Very easy and complete check don
Very Professional approach .
Darren is a Superstar ??
Excellent service and kept up to date with what was going on. Imran was very helpful, polite and cheerful
Courteous and efficient service
Full explanation of problems and and necessary remedies
On time , efficient, great at updating on progress
Incredibly helpful in providing information on servicing requirements pre booking. Very good customer service on site.
Answered all my questions and were helpful with suggestions
The whole visit went well and the team made sure I was entirely satisfied
Great service from start to finish
The team at Sytner are amazing so friendly and helpful. Will support you when you need it the most, salmain was amazing thank you. They care
Very good clear reporting
All work completed
Great Great Service Awesome People Amazing Environment
Waited while carr was being serviced , offered coffee / tea whilst waiting . Staff and atmosphere was welcoming and relaxing . This was a total reversal of my visit last year for the same services , thank you Darren Price , my faith has been restored
The job was completed and I was kept informed during the process despite some delays.
Sulman is extremely helpful and a great communicator
Everything went better than expected! I was looked after well
Excellent, comms and attention to detail. The service exec kept me informed all the way.
Organised, clear about process, what is happening, good customer service. Useful video of car inspection
tell you where the part of your car went wrong and you can view your car being serve through website, that is excellent.
Car working perfectly.
Even with the current pandemic restrictions, the customer care at Sytner's was outstanding - great communication and attention to detail.
The service was completed on time and communication was clear and professional
Service was very good
Very friendly staff. Service and MOT completed in a thorough and timely manner.
The service experience was professionally and efficiently handled by the team at Sytner Maidenhead.
Everything was just GREAT
Returning customer and happy with the service from Sytner
All the people working here are friendly, they use your name which makes the service feel personal and that I am a valued customer.
The service staff were extremely polite, courteous and welcoming. It was a very satisfactory experience for my first visit to this dealership.
My trust with this garage from my previous experience.
The branch manager went out of his way to ensure that I was happy with the service and most of all gave me the time of the day which you don't see very often. It showed that they clearly value each customer, which I feel is most important for me.
Recall completed .Service offered & accepted
Easy booking, very efficient, competitive pricing
Nice friendly people. Very helpful and efficient. And a jolly good valeting of the car before I collected it.
I was able to wait while my MOT was done, was updated as the MOT was progressed with an estimated time of finish which was completed on time. Excellent customer service as always. Wouldn't go anywhere else
Darren the customer service agent was very helpful. He was courteous and respectful.
Again good services and customer care
Service done with expected time and cost
On this occasion I got the facts & decent explanation of the problems, potential solutions & costs without any hidden extras.
Very happy with the overall experience
Very happy with my experience, Darren was very helpful and provided excellent customer service.
Tremendous service. Dedicated highly professional staff and just best in class all round support
Was given a health check video to show the condition of my vehicle and also attended to promptly and in a great manner
Good communication, listened to my needs
Carwyn was fantastic, process was quick and easy
The car is lovely, Bill explained right from the start about the unavailability of the micro chip for the in car phone charging so I know about that all a long and was not dissapointed.
Excellent service from initial contact to hand over.
Have dealt with your Sales Executive Bill Birch for a number of vehicles over the years, his knowledge and professionalism are excellent and he is great to deal with.
Bill Birch was very helpful, this is the second car I have bought from him and I felt I got good service from him throughout the process.
Excellent service throughout
Full and updated information throughout. Reassurance on every level and every question answered. Loved the video clips explaining what to expect, it really enhanced the excitement and anticipation of the new purchase.
Excellent experience across the whole team
kept informed of progress of vehicle build. it arrived on time and no problems
I was in no way pressurised and endless touble was taken explain the technology
Couldn't really find fault throughout all and the salesperson Jeremy Wilson was excellent in my view and a real credit (and therefore an asset) to BMW Maidenhead. Jeremy was informative, very efficient in negotiations and met my every request fully.
Very easy process and pleasant to be in the show room and Kenny was great'
I know everything about the product I have gone for, I was able to compare against the competition and BMW's advancement in technology has really impressed me. Good to see a sales person who knows his game thoroughly
Bill was a great help and made the delivery very easy.
Asher Brink was integral to the process and always came back with answers to my questions. A great guy