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ABOUT Sytner Maidenhead

Find out more about what we and our team get up to.

Explore the Retail Centre

Meet the team

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Louise Schembri

Head of Business

Livia Perenyi

New Car Sales Manager

Ashley Grimble

Used Car Sales Manager

Helen Wilson

Senior Business Manager

Mark Flower

General Aftersales Manager

Leroy Hutchinson

Duty Service Manager

Tony Cadorna

Parts Manager

Jamie Perkins

Dealership Accountant

Dee Pope

HR & Admin Manager

Gill Mann

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work carried out on time, with no fuss.

Service

No problems at all

Service

Excellent service. I was kept in touch with the vehicle's progress throughout and made to feel welcome.

Service

They do what you ask them to do and do it well.

Service

Very professional staff. Service was on time.

Service

Car taken in on time and kept informed and undertook repair and explained what had been done.

Service

MOT and service carried out,kept fully informed on progress,extra procedure carried out which was fully explained,plus a video of the MOT

Service

Im sad that Darren has left the service team. He has always been courteous and helpful. Hope his replacement will be as good.

Service

I was asked questions as the service ptogressed and videos of the inspections

Service

No complaints to give.

Service

Very professional and attentive.

Service

Extremely satisfied, on this visit they went out of their way to keep me in the loop with everything that's happening.

Service

The jobs that were agreed were completed as discussed

Service

Great experience here, the service post Covid is great. Felt really safe and secure.

Service

Polite , efficient and great service

Service

Just generally overall and being kept upto date

Service

Easy to deal with, Sytner BMW makes the car maintenance process as painless as it can be. I'm always informed of every step and I always receive a video talking about the overall condition of the car.

Service

Efficient and courteous service, and kept me informed.

Service

Syeda and the team have given an excellent level of care. My car has had to go back in for repairs within a day of collecting it however Syeda and the team have gone the absolute extra mile to ensure they maintain a high level of customer service.

Service

They did the polite and helpful

Service

Everything was completed on time and I was provided with updates, a video of the service and a full report afterwards

Service

I always come away from Sytner Maidenhead knowing that I have been given the absolute best service to my car,

Service

Good service friendly staff easy location to drop off and good facilities in house

Service

Nice update on the vehicle.

Service

Work correctly completed in good time. Price quoted when enquiry made was honored.

Service

Arun was very helpful in getting my car sorted very well. There were some issues with temperature sensors and AC which were sorted under 1 year warranty after raising it at few other places as well.

Service

Well looked after

Service

Very helpful and went the extra mile

Service

Very good service.

Service

Well organised - advised work needed and obtained agreement to costs - kept to time - returned vehicle in a clean condition.....

Service

I am provided with reliability of service stemming from the professionalism of both the staff who oversee the service procedure and the mechanical skill of the engineers.

Service

Fantastic service cannot fault

Service

Imran has taken care of all issues I had with the car.

Service

My car was returned to me fixed and the turn around time was very quick.

Service

Good customer care

Service

Great service and choice of courtesy car!

Service

I had an appointment for 1:30, but for some reason I was expected at 9:30. That was swiftly resolved and I was given an estimate of 2 hours. After just over an hour I was texted to say the work was done and my car was being washed. Excellent!

Service

Good service & kept me updated

Service

Received a good experience. It is clear that Covid considerations are in place and adhered to.

Service

There was an issue after the service that Saida dealt with professionally and as a good will.

Service

I can not fault the service or the vehicle check-up video.

Service

Cider was personal and professional! I'm very pleased with the service and my car! It came back super clean too!

Service

Efficient, friendly and well communicated

Service

They always give my car back immaculate and do exactly what is required to a high standard

Service

Friendly staff and always willing to go the extra mile. Our service engineer (Imran if I remember the name correctly) was very friendly, professional and did a really good job

Service

A seamless experience and waiting area extremely pleasant.

Service

Highly professional people

Service

I was updated regularly and was treated very well.

Service

Did exactly what I asked and car returned fixed on same day

Service

Efficient and friendly

Service

Quick and well organised

Service

Good information, completed on time, no surprises

Service

Perfect service and hospitality from Imran & co at Sytner

Service

Always had a great service from Sytner Maidenhead for many years.

Service

A professional interaction and work carried out to a high standard. Particularly appreciated the video updates provided. The service advisor Imran was very professional and helpful

Service

nice hire car for me....

Service

Top prices require top service.

Service

This time around was much better.

Service

Good

Service

Definitely a Gold Star experience! Through initial booking by Darren Price and then later being looked after Daniel Knight everything was timely, professional and to the highest standard. Special thanks to Synjen Hopkins who fixed my car!

Service

Always willing to help

Service

All aspects of customer support and work carried were at the levels expected of a BMW Dealer.

Service

Very easy and complete check don

Service

Very Professional approach .

Service

Darren is a Superstar ??

Service

Excellent service and kept up to date with what was going on. Imran was very helpful, polite and cheerful

Service

Courteous and efficient service

Service

Full explanation of problems and and necessary remedies

Service

On time , efficient, great at updating on progress

Service

Incredibly helpful in providing information on servicing requirements pre booking. Very good customer service on site.

Service

Answered all my questions and were helpful with suggestions

Service

The whole visit went well and the team made sure I was entirely satisfied

Service

Great service from start to finish

Service

The team at Sytner are amazing so friendly and helpful. Will support you when you need it the most, salmain was amazing thank you. They care

Service

Very good clear reporting

Service

All work completed

Service

Great Great Service Awesome People Amazing Environment

Service

Waited while carr was being serviced , offered coffee / tea whilst waiting . Staff and atmosphere was welcoming and relaxing . This was a total reversal of my visit last year for the same services , thank you Darren Price , my faith has been restored

Service

The job was completed and I was kept informed during the process despite some delays.

Service

Sulman is extremely helpful and a great communicator

Service

Everything went better than expected! I was looked after well

Service

Excellent, comms and attention to detail. The service exec kept me informed all the way.

Service

Organised, clear about process, what is happening, good customer service. Useful video of car inspection

Service

tell you where the part of your car went wrong and you can view your car being serve through website, that is excellent.

Service

Car working perfectly.

Service

Even with the current pandemic restrictions, the customer care at Sytner's was outstanding - great communication and attention to detail.

Service

The service was completed on time and communication was clear and professional

Service

Service was very good

Service

Excellent service

Service

Very friendly staff. Service and MOT completed in a thorough and timely manner.

Service

Great service

Service

The service experience was professionally and efficiently handled by the team at Sytner Maidenhead.

Service

Everything was just GREAT

Service

Returning customer and happy with the service from Sytner

Service

All the people working here are friendly, they use your name which makes the service feel personal and that I am a valued customer.

Service

The service staff were extremely polite, courteous and welcoming. It was a very satisfactory experience for my first visit to this dealership.

Service

Great experience

Service

My trust with this garage from my previous experience.

Service

The branch manager went out of his way to ensure that I was happy with the service and most of all gave me the time of the day which you don't see very often. It showed that they clearly value each customer, which I feel is most important for me.

Service

Recall completed .Service offered & accepted

Service

Easy booking, very efficient, competitive pricing

Service

Nice friendly people. Very helpful and efficient. And a jolly good valeting of the car before I collected it.

Service

I was able to wait while my MOT was done, was updated as the MOT was progressed with an estimated time of finish which was completed on time. Excellent customer service as always. Wouldn't go anywhere else

Service

Darren the customer service agent was very helpful. He was courteous and respectful.

Service

Again good services and customer care

Service

Service done with expected time and cost

Service

Explained everything

Service

On this occasion I got the facts & decent explanation of the problems, potential solutions & costs without any hidden extras.

Service

Good deal

Service

Very happy with the overall experience

Service

Professional staff

Service

Very happy with my experience, Darren was very helpful and provided excellent customer service.

Service

Tremendous service. Dedicated highly professional staff and just best in class all round support

Service

Was given a health check video to show the condition of my vehicle and also attended to promptly and in a great manner

Service

Great staff

Service

No problem

Service

Good communication, listened to my needs

Sales

Carwyn was fantastic, process was quick and easy

Sales

The car is lovely, Bill explained right from the start about the unavailability of the micro chip for the in car phone charging so I know about that all a long and was not dissapointed.

Sales

Excellent service from initial contact to hand over.

Sales

Have dealt with your Sales Executive Bill Birch for a number of vehicles over the years, his knowledge and professionalism are excellent and he is great to deal with.

Sales

Bill Birch was very helpful, this is the second car I have bought from him and I felt I got good service from him throughout the process.

Sales

Excellent service throughout

Sales

Full and updated information throughout. Reassurance on every level and every question answered. Loved the video clips explaining what to expect, it really enhanced the excitement and anticipation of the new purchase.

Sales

Excellent experience across the whole team

Sales

kept informed of progress of vehicle build. it arrived on time and no problems

Sales

I was in no way pressurised and endless touble was taken explain the technology

Sales

Couldn't really find fault throughout all and the salesperson Jeremy Wilson was excellent in my view and a real credit (and therefore an asset) to BMW Maidenhead. Jeremy was informative, very efficient in negotiations and met my every request fully.

Sales

Very easy process and pleasant to be in the show room and Kenny was great'

Sales

I know everything about the product I have gone for, I was able to compare against the competition and BMW's advancement in technology has really impressed me. Good to see a sales person who knows his game thoroughly

Sales

Bill was a great help and made the delivery very easy.

Sales

Asher Brink was integral to the process and always came back with answers to my questions. A great guy