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ABOUT Sytner Maidenhead

Find out more about what we and our team get up to.

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Meet the team

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Louise Schembri

Head of Business

Livia Perenyi

New Car Sales Manager

Ashley Grimble

Used Car Sales Manager

Helen Wilson

Senior Business Manager

Mark Flower

General Aftersales Manager

Leroy Hutchinson

Duty Service Manager

Tony Cadorna

Parts Manager

Jamie Perkins

Dealership Accountant

Dee Pope

HR & Admin Manager

Gill Mann

Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Answered all my questions and were helpful with suggestions

Service

Very good clear reporting

Service

The whole visit went well and the team made sure I was entirely satisfied

Service

The team at Sytner are amazing so friendly and helpful. Will support you when you need it the most, salmain was amazing thank you. They care

Service

Great service from start to finish

Service

The job was completed and I was kept informed during the process despite some delays.

Service

All work completed

Service

Great Great Service Awesome People Amazing Environment

Service

Waited while carr was being serviced , offered coffee / tea whilst waiting . Staff and atmosphere was welcoming and relaxing . This was a total reversal of my visit last year for the same services , thank you Darren Price , my faith has been restored

Service

Sulman is extremely helpful and a great communicator

Service

Everything went better than expected! I was looked after well

Service

Excellent, comms and attention to detail. The service exec kept me informed all the way.

Service

Organised, clear about process, what is happening, good customer service. Useful video of car inspection

Service

tell you where the part of your car went wrong and you can view your car being serve through website, that is excellent.

Service

Car working perfectly.

Service

Excellent service

Service

Service was very good

Service

The service was completed on time and communication was clear and professional

Service

Even with the current pandemic restrictions, the customer care at Sytner's was outstanding - great communication and attention to detail.

Service

Very friendly staff. Service and MOT completed in a thorough and timely manner.

Service

The service experience was professionally and efficiently handled by the team at Sytner Maidenhead.

Service

Great service

Service

Returning customer and happy with the service from Sytner

Service

Everything was just GREAT

Service

All the people working here are friendly, they use your name which makes the service feel personal and that I am a valued customer.

Service

The service staff were extremely polite, courteous and welcoming. It was a very satisfactory experience for my first visit to this dealership.

Service

Recall completed .Service offered & accepted

Service

The branch manager went out of his way to ensure that I was happy with the service and most of all gave me the time of the day which you don't see very often. It showed that they clearly value each customer, which I feel is most important for me.

Service

My trust with this garage from my previous experience.

Service

Great experience

Service

Easy booking, very efficient, competitive pricing

Service

Nice friendly people. Very helpful and efficient. And a jolly good valeting of the car before I collected it.

Service

I was able to wait while my MOT was done, was updated as the MOT was progressed with an estimated time of finish which was completed on time. Excellent customer service as always. Wouldn't go anywhere else

Service

Again good services and customer care

Service

Darren the customer service agent was very helpful. He was courteous and respectful.

Service

Service done with expected time and cost

Service

Explained everything

Service

On this occasion I got the facts & decent explanation of the problems, potential solutions & costs without any hidden extras.

Service

Good deal

Service

Tremendous service. Dedicated highly professional staff and just best in class all round support

Service

Professional staff

Service

Very happy with the overall experience

Service

Very happy with my experience, Darren was very helpful and provided excellent customer service.

Service

Was given a health check video to show the condition of my vehicle and also attended to promptly and in a great manner

Service

No problem

Service

Great staff

Service

Nothing to fault. Keep you well informed if cars progress. Like the video of findings from technician.

Service

Darren my Service Advisor provided prompt and accurate answers to a few post service questions around the work completed. Great Service.

Service

Kenny gave exceptional customer service.

Service

Darr en Price, the Service Advisor explained to me the work carried out. I also received a video of the health check carried out free of charge.

Service

They fixed the problem and gave excellent advice.

Service

Job done to ultimate standard

Service

In general the service, MOT and pre warranty check went well.

Service

Couldn't of been any more helpful

Service

Darren and the team were superb. On an additional note we then decided to buy a i3s on the spot, we were that happy.

Service

Kept up to date with what was happening by Wellesley the service advisor, and provided with coffee. Also provided with a Health Check, and asked if I wanted to follow up on a couple of things that they had found that needed attention. Car was washed.

Service

The Maidenhead Service team is fantastic, very attentive, precise and actually listen to what you need. Excellent customer service from Imran & the whole team headed by Mark

Service

Dropped car off at arranged time dealt with immediately at reception and Wes my service manager came out to let me know my car was nearly ready and to complete my paperwork.

Service

Initially communication was port, but as soon as I spoke to Darren, he couldn't be more helpful, detailed and thorough

Service

Again always excellent friendly service, keeping me informed and up to date

Service

Kept informed,ready when expected,washed and interior cleaned.

Service

Had been dealt with reasonably by Imran, kept informed from start to finish of my repair.

Service

Good customer service polite staff very happy

Service

Good service

Service

Prompt and attentive

Service

Great communication from Daniel, kept me in the loop the whole time.

Service

Quick turnaround

Service

Everything was done quickly and apparently efficiently

Service

100% due to the customer care I received from Imran

Service

I have had good service from all your staff in every section of the buying and owning process.

Service

Service advisor was excellent

Service

I have 3 other dealerships closer, but will only use sytner Maidenhead.

Service

As my BMW was in for a recall repair the collection and delivery was made from my home which was very welcome as I was unable to do this my self being just coming out of hospital.

Service

Everything was completed in good time. Drop off and collection well managed by Gill on reception. Sulman kept me well informed throughout the process.

Service

Car ready when requested including car being cleaned.

Service

Very helpful friendly staff

Service

Would have been 5 star if the car had been cleaned and valeted. However, since then I have been offered a free valeting by customer services so all good.

Service

The service details are well explained and they do the necessary work in a meticulous manner. Nothing to bother at all

Service

On time and very helpful staff,

Service

procedure carried out.

Service

I had a small issue and was resolved instantly

Service

Very welcoming team with a customer centric attitude

Service

The service was handled very professionally

Service

Have always been happy with the service and customer care given. There not always perfect but do make every effort to correct when they do fail to meet expectations.

Service

So far the guys I delt with have been great. Especially Daniel.

Service

Polite service

Service

they manage my car and keep it running for me

Service

Excellent and efficient service

Service

Very prompt & good service

Service

Efficient, informative and courteous

Service

I always receive 5* customer service and Sytner maidenhead is brilliant with the detail and feedback they provide. I have built a trusting rapport with Sulman, who always goes above and beyond.

Service

A very good team. From front desk to delivered and well serviced car.

Service

The service was very good and feedback given was easy to understand

Service

Lovely and friendly staff. Professional and high quality service, above and beyond.

Service

Done on time

Service

I felt I could trust the work would be correct and to a high standard which it certainly was.

Service

From the moment I dropped the keys of to when I picked the car up I was very well informed trough out the day about my service.

Service

Very polite and very understanding listening customer understanding individual needs

Service

I cannot fault the service

Service

The staff within the showroom were so friendly and helpful. Even made me a coffee while I waited!! The service was fantastic and unlike another branch of BMW, there was no further damage to my car. I was completely satisfied with it all!

Service

Really good customer service while I waited for my vehicle. I was able to use the showroom space to plug in laptop and work and was even given a coffee. Covid precautions also very thorough.

Service

Great communication, and everything completed as required.

Service

kept informed of progress of vehicle build. it arrived on time and no problems

Sales

I was in no way pressurised and endless touble was taken explain the technology

Sales

Couldn't really find fault throughout all and the salesperson Jeremy Wilson was excellent in my view and a real credit (and therefore an asset) to BMW Maidenhead. Jeremy was informative, very efficient in negotiations and met my every request fully.

Sales

I know everything about the product I have gone for, I was able to compare against the competition and BMW's advancement in technology has really impressed me. Good to see a sales person who knows his game thoroughly

Sales

Very easy process and pleasant to be in the show room and Kenny was great'

Sales

Bill was a great help and made the delivery very easy.

Sales

Asher Brink was integral to the process and always came back with answers to my questions. A great guy

Sales

Asher Brink went out if his way to look after me during the whole process from when I first met him to test drive a model till the handover!

Sales

Great, timely as expected

Sales

well thought out covid compliance and flexible regarding test drive and appointments, staff were helpful and understood my requirements. i felt comfortable throughout

Sales

The salesman - Kenny was very professional and new his product well.

Sales

In the current climate, as we come out of the pandemic, the dealership handled the situation well and minimised the impact of restrictions.

Sales

Sytner Maidenhead, specifically Bill Birch and the team were absolutely delightful. Friendly yet professional, caring by making sure my concerns were alleviated rapidly (video sharing etc). Lockdown was a testing time to purchase but they were FAB!

Sales

Excellent personal service that was courteous and efficient.