OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 79 comments received in the last 90 days.
22 August 2025
Thorough introduction to new car and answers given to all questions.
31 July 2025
I introduced myself to the used car team and their appreciation of my situation and desire to help through challenging circumstances was first class. I ended up with a new and not used car after receiving numerous options but there was true teamwork
26 July 2025
Felt relaxed, staff very friendly
19 July 2025
Friendly and helpful from start to finish.
14 July 2025
Completely satisfied with Sytner BMW at Maidenhead.
10 July 2025
Great communication
05 July 2025
Carwyn provided a warm welcome. He dedicated ample time to assist me in completing the necessary documentation and offered comprehensive guidance on the vehicle's technology. He also helped me set the car to my safety settings. Helping with BMW app.
04 July 2025
Excellent customer service.
01 July 2025
From maidened Manager Joshua and Sales advisor Caloan services was professional. They both helped me with everything that I needed to purchase my new car. I was stressed free during the whole process, quick response and everything else was good. Hapo
10 September 2025
The overall service was good, but could be much better.
09 September 2025
Job only partly done
08 September 2025
Arranged a quick pick up and delivery
08 September 2025
As above
08 September 2025
The service attendant did a great job assisting me and resolving issues.
05 September 2025
Extremely happy.,
04 September 2025
Excellent service from start to finish extremely happy and satisfied.
04 September 2025
Superb service
03 September 2025
Everything was perfect.
03 September 2025
Very smooth / efficient process and friendly service
03 September 2025
Very professional and helpful